Baggage Allowance – Domestic & International
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Automated Exchange & Refund facility using Manage Booking is for Web Ticket customers only.

Automated Exchange & Refund facility using Manage Booking is for Web Ticket customers only.

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In order to conform to international and domestic airline association recommended safety practices, to satisfy some governments’ requirements, to provide a wider margin of safety, to provide security inspection at some locations, to allow more passenger comfort on board and to reduce disputes between cabin attendants, passengers and ground customer service staff, Corporate Policy is to encourage passengers to limit the amount of hand baggage carried into the cabin to one piece which is sized to fit underneath a standard passenger seat (9 x 14 x 22 inches/22.9 x 45.6 x 55.9 cm) or enclosed overhead storage compartment. Industry recommendations indicate that carry-on baggage should have maximum length of 22 ins. (56 cm), width of 13 ins. (33 cm) and depth of 10 ins. (25 cm). The sum of these three dimensions should not exceed 45 ins. (114 cm).

This one-piece limitation does not include those items which are described in IATA Resolution 3 10: coats, lady’s handbag, blanket, umbrella or walking stick, small camera or pair of binoculars, reasonable amount of reading matter for the flight, infant food for consumption in flight, infant’s carrying basket or a fully collapsible invalid’s wheelchair and/or a pair of crutches or braces on which the passenger is dependent. All hand carried baggage that is not allowed into the cabin will be weighed, tagged and placed into the baggage compartment and the weight captured on the Load Data Form.

All unaccompanied baggage processed for connecting passengers must be weighed, retagged and the information recorded on the load data form.

Oversize Items:

Items which will not fit into the above dimensions must:

  1. Be processed as checked baggage.
  2. Have passenger purchase extra seat for them.
  3. If the article is fragile, point out to the passenger that we assume no liability, and use “Fragile” tag as indicated.

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